Detailed Case Study - Slacker IoT

An end-to-end EV charging platform
built from scratch

ShiftDeploy built Slacker IoT a complete EV charging platform,covering the customer dashboard, admin monitoring and control, and automated billing flows.

Project Overview

ShiftDeploy partnered with Slacker IoT to build an end-to-end EV charging platform from scratch. The focus was practical: live device status and session tracking, automated billing and payment capture, and a clear admin dashboard for monitoring and control.

Project Scope

Built an end-to-end platform from device to dashboard

Live device status and session tracking

Admin dashboard for monitoring and control

Automated billing and payment capture

Customer dashboard for session visibility and history

9 weeks
Delivery Window
5 phases
Milestones
Live
Tracking
Built
to Scale

Key Statistics

Behind the Platform

The platform was designed to keep charger status visible in real time, simplify operations for admins, and automate billing so the business can scale with less manual work.

Charging Hardware

Charger Control Unit

We enabled the charger to report status reliably so the business can see what’s happening on-site without manual checks.

Safety & Measurement Sensors

Built-in monitoring helps keep sessions stable and supports accurate session reporting for billing and support.

Operational Health Monitoring

Key conditions are tracked so issues can be spotted early and chargers can stay available more consistently.

Real-time Communication

Live Device Updates

Stations send live status updates so operators and customers can track sessions without delays.

Reliable Message Delivery

We used a robust messaging layer to keep device communication consistent - even when networks fluctuate.

Instant Dashboard Refresh

Dashboards update in real time so teams can act quickly when devices start, stop, or report issues.

Platform Backend

Session & User Management

We built the logic to manage customers, sessions, and charger activity so the platform works end-to-end.

Billing & Transaction Records

Charging activity and payment records are stored cleanly so support and reporting stay reliable.

APIs for Dashboard + Admin

The backend powers both the customer experience and admin controls from a single source of truth.

Customer + Admin Dashboards

Customer Dashboard

Customers can view live device status, session progress, and charging history in one simple place.

Admin Controls

Admins can monitor chargers, review sessions, and take action quickly without digging through logs.

Real-time Views

Live updates reduce support load and help teams respond faster when a device needs attention.

Billing & Access Control

Automated Billing

Charging sessions trigger billing automatically so payments are captured consistently and on time.

Secure Customer Access

Users sign in securely so personal data and session history are protected.

Admin Roles & Permissions

The platform supports different admin roles so teams can operate safely with the right access levels.

Feature Deep Dive

Each feature was built to make operations smoother for admins and the experience clearer for customers.

Live Device Status & Session Tracking

Operators and customers can see charger status and active sessions in real time - no guessing, no waiting.

Live session status updates

Start/stop session visibility

Charging progress tracking

Session history for reference

Basic health signals for reliability

Reduced manual checks for operators

More clarity for customer support

Customer Dashboard Experience

A clear customer dashboard that makes it easy to understand charging sessions, status, and past activity.

Mobile-friendly dashboard design

Session overview and history

Clear status indicators

Simple navigation and layout

Designed to reduce confusion

Built for everyday use

Ready for future feature upgrades

Platform Safety & Reliability

Designed to keep chargers stable and reduce downtime by tracking key operational signals.

Operational monitoring signals

Safer session handling

Reduced risk of inconsistent states

Clearer visibility for troubleshooting

Better uptime through monitoring

More reliable session records

Built with scalability in mind

Automated Billing & Payment Capture

Billing and payment capture flows integrated directly into the platform to reduce manual work and missed payments.

Automated billing based on sessions

Payment capture workflow

Clear transaction history

Reduced manual invoicing effort

Cleaner records for reconciliation

Supports refunds/disputes later if needed

Built for expansion to new pricing models

Operational Alerts & Visibility

Notifications and visibility features that help teams respond quickly when chargers need attention.

Session event visibility

Issue signals surfaced to admins

Reduced support response time

Clearer operator awareness

Helps prevent small issues escalating

Built to expand notification channels

Improves day-to-day operations

Admin Monitoring & Control

An admin dashboard built for monitoring and control - so operators can manage chargers confidently.

Admin overview of charger activity

Session monitoring and review

Faster operational decision-making

Cleaner device visibility by location/station

Supports operational reporting

Reduces reliance on manual logs

Built for scalable fleet management

Implementation Timeline

A structured delivery approach to ship a full platform - from devices to dashboards and billing.

1
2 weeks

Phase 1: Device + Platform Foundations

Set up the device communication basics and established the platform foundation for tracking sessions reliably.

Key Deliverables:

Device communication baseline

Initial session tracking flow

Operational safety handling

2
3 weeks

Phase 2: Core Platform Backend

Built the backend that supports customer accounts, session logging, and platform operations.

Key Deliverables:

Backend APIs for sessions and users

Reliable session record storage

Secure access foundation

3
2 weeks

Phase 3: Customer + Admin Dashboards

Built dashboards for customers and admins with live session visibility and operational controls.

Key Deliverables:

Customer dashboard

Admin dashboard

Real-time session views

4
1 week

Phase 4: Billing & Payments

Implemented billing workflows and payment capture so sessions can be monetized without manual work.

Key Deliverables:

Billing logic integration

Payment capture flow

Transaction history view

5
1 week

Phase 5: Testing & Launch

Tested end-to-end flows and stabilized performance for real-world usage.

Key Deliverables:

End-to-end testing

Stability and performance checks

Launch readiness

Ongoing Platform Improvements (Optional)

After launch, we can improve reporting, monitoring, and admin controls based on real usage and support needs.

Talk About Next Steps

Challenges & Solutions

Real-time platforms need clarity, reliability, and simple operations - here’s how we made that happen.

Challenge

Keeping device updates reliable in real time

Solution

We implemented a real-time communication layer so device status and session updates stay consistent, even with unstable networks.

Challenge

Turning charging activity into clean billing

Solution

We designed session logging and billing flows together so payments can be captured automatically with reliable records.

Challenge

Giving operators a clear admin view

Solution

We built an admin dashboard focused on monitoring and control, reducing reliance on manual device checks and scattered logs.

Challenge

Protecting platform access and sensitive data

Solution

We added secure access and role-based permissions so customers and admins only see what they’re supposed to.

Results & Impact

Slacker IoT launched with a full platform that keeps device activity visible, billing automated, and operations manageable through an admin dashboard.

Live
device status + session tracking
Automated
billing + payment capture
Admin
monitoring and control dashboard
Always-on
operational visibility

Business Impact

For Slacker IoT

  • Centralized admin dashboard for monitoring and control

  • Automated billing and payment capture to reduce manual effort

  • Live visibility into sessions for faster support and operations

For End Users

  • Live session tracking and clear charging status

  • Transparent billing experience through automated payment flows

  • A smoother dashboard experience for checking session history

Building an EV or IoT Platform?

If you need real-time device tracking, admin control, and automated billing flows, we can help you ship a platform that’s built to scale.